{"id":15571,"date":"2025-11-10T13:19:56","date_gmt":"2025-11-10T13:19:56","guid":{"rendered":"https:\/\/teamative.com\/leistung\/servicenow\/itsm\/"},"modified":"2025-11-28T10:47:46","modified_gmt":"2025-11-28T10:47:46","slug":"itsm","status":"publish","type":"leistung","link":"https:\/\/staging-mk2234.teamative.com\/sk\/portfolio\/servicenow\/itsm\/","title":{"rendered":"ServiceNow ITSM SK"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"15571\" class=\"elementor elementor-15571 elementor-14492\" data-elementor-post-type=\"leistung\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55094282 e-con-full e-flex e-con e-parent\" data-id=\"55094282\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7966deaa elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"7966deaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1325\" height=\"718\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2025\/06\/Naearshore.jpg\" class=\"attachment-1536x1536 size-1536x1536 wp-image-12779\" alt=\"\" srcset=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2025\/06\/Naearshore.jpg 1325w, https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2025\/06\/Naearshore-300x163.jpg 300w, https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2025\/06\/Naearshore-1024x555.jpg 1024w, https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2025\/06\/Naearshore-768x416.jpg 768w\" sizes=\"(max-width: 1325px) 100vw, 1325px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1eb09f9b e-flex e-con-boxed e-con e-parent\" data-id=\"1eb09f9b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-334f8fd3 elementor-align-center elementor-widget elementor-widget-breadcrumbs\" data-id=\"334f8fd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/staging-mk2234.teamative.com\/sk\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-329bb42c default-section-spacing e-flex e-con-boxed e-con e-parent\" data-id=\"329bb42c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4666e27e elementor-widget__width-auto animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4666e27e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">ServiceNow ITSM<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f706ded elementor-widget__width-initial animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1f706ded\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Optimaliz\u00e1cia a automatiz\u00e1cia va\u0161ich procesov IT slu\u017eieb<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1526e1 animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"e1526e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Spr\u00e1va IT slu\u017eieb (ITSM) je strategick\u00fd pr\u00edstup k navrhovaniu, spravovaniu a poskytovaniu IT slu\u017eieb.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2184b10c default-section-spacing animated-fast e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"2184b10c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-22230b27 e-con-full team-box e-flex e-con e-child\" data-id=\"22230b27\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6eef4d8e team-tag elementor-widget elementor-widget-heading\" data-id=\"6eef4d8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Na\u0161a ponuka<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72c4c585 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"72c4c585\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Zlep\u0161enie kvality a r\u00fdchlosti<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d1459ee e-con-full e-flex e-con e-child\" data-id=\"4d1459ee\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1426edc5 elementor-widget elementor-widget-ucaddon_accordion\" data-id=\"1426edc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Accordion -->\n<style>\/* widget: Accordion *\/\n\n#uc_accordion_elementor_1426edc5 {\n  width: 100%;\n  height: 100%;\n  overflow: hidden;\n  display: flex;\n  flex-direction: column;\n  gap: 10px;\n}\n\n#uc_accordion_elementor_1426edc5 .accordion-item {\n  background-color: var(--warm-white);\n  border-radius: var(--default-border-radius);\n  flex-grow: 1;\n  display: flex;\n  flex-direction: column;\n  justify-content: center;\n  align-items: center;\n}\n\n.accordion-white #uc_accordion_elementor_1426edc5 .accordion-item {\n  background-color: #ffffff!important;\n}\n\n\n#uc_accordion_elementor_1426edc5 .accordion-header.active {\n  color: var(--lime-green);\n}\n\n#uc_accordion_elementor_1426edc5 .accordion-header {\n  margin: 0;\n  width: 100%;\n  border: none;\n  outline: none;\n  padding: 20px;\n  text-align: left;\n  cursor: pointer;\n  transition: background-color 0.3s ease;\n  display: flex;\n  justify-content: space-between;\n  align-items: center;\n  border-radius: var(--default-border-radius);\n}\n\n#uc_accordion_elementor_1426edc5 .accordion-content {\n  max-height: 0;\n  overflow: hidden;\n  transition: max-height 0.3s ease;\n  padding: 0 20px;\n}\n\n#uc_accordion_elementor_1426edc5 .accordion-content p {\n  margin: 10px 0;\n}\n\n#uc_accordion_elementor_1426edc5 .accordion-icon {\n  transition: transform 0.3s ease;\n  display:flex;\n}\n\n#uc_accordion_elementor_1426edc5 .accordion-header.active .accordion-icon {\n  color: #01C136;\n  transform: rotate(-90deg);\n}\n\n<\/style>\n\n<div class=\"accordion\" id=\"uc_accordion_elementor_1426edc5\">\n  <div class=\"accordion-item\">\n  <h5 class=\"accordion-header\">\n    Anal\u00fdza a optimaliz\u00e1cia procesov\n    <span class=\"accordion-icon\">\n      <svg width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<mask id=\"mask0_2761_556\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"19\" height=\"19\">\n<g clip-path=\"url(#clip0_2761_556)\">\n<g clip-path=\"url(#clip1_2761_556)\">\n<path d=\"M18.26 17.6787V1.67875H16.26V15.2687L1.97001 0.96875L0.560009 2.37875L14.85 16.6687H1.26001V18.6687H17.26C17.81 18.6687 18.26 18.2187 18.26 17.6687V17.6787Z\" fill=\"black\"\/>\n<\/g>\n<\/g>\n<\/mask>\n<g mask=\"url(#mask0_2761_556)\">\n<rect x=\"18.26\" y=\"0.679688\" width=\"18\" height=\"18\" transform=\"rotate(90 18.26 0.679688)\" fill=\"#112A10\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<clipPath id=\"clip1_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\n    <\/span>\n  <\/h5>\n  <div class=\"accordion-content\">\n    <p><p>Analyzujeme va\u0161e existuj\u00face procesy IT slu\u017eieb a identifikujeme potenci\u00e1l optimaliz\u00e1cie s cie\u013eom zv\u00fd\u0161i\u0165 efekt\u00edvnos\u0165 a kvalitu slu\u017eieb.<\/p><\/p>\n  <\/div>\n<\/div>\n<div class=\"accordion-item\">\n  <h5 class=\"accordion-header\">\n    Automatiz\u00e1cia pracovn\u00fdch postupov\n    <span class=\"accordion-icon\">\n      <svg width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<mask id=\"mask0_2761_556\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"19\" height=\"19\">\n<g clip-path=\"url(#clip0_2761_556)\">\n<g clip-path=\"url(#clip1_2761_556)\">\n<path d=\"M18.26 17.6787V1.67875H16.26V15.2687L1.97001 0.96875L0.560009 2.37875L14.85 16.6687H1.26001V18.6687H17.26C17.81 18.6687 18.26 18.2187 18.26 17.6687V17.6787Z\" fill=\"black\"\/>\n<\/g>\n<\/g>\n<\/mask>\n<g mask=\"url(#mask0_2761_556)\">\n<rect x=\"18.26\" y=\"0.679688\" width=\"18\" height=\"18\" transform=\"rotate(90 18.26 0.679688)\" fill=\"#112A10\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<clipPath id=\"clip1_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\n    <\/span>\n  <\/h5>\n  <div class=\"accordion-content\">\n    <p><p>Automatiz\u00e1ciou opakovan\u00fdch \u00faloh zni\u017eujeme po\u010det manu\u00e1lnych ch\u00fdb a zvy\u0161ujeme r\u00fdchlos\u0165 poskytovania va\u0161ich IT slu\u017eieb.<\/p><\/p>\n  <\/div>\n<\/div>\n<div class=\"accordion-item\">\n  <h5 class=\"accordion-header\">\n    Spr\u00e1va incidentov a probl\u00e9mov\n    <span class=\"accordion-icon\">\n      <svg width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<mask id=\"mask0_2761_556\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"19\" height=\"19\">\n<g clip-path=\"url(#clip0_2761_556)\">\n<g clip-path=\"url(#clip1_2761_556)\">\n<path d=\"M18.26 17.6787V1.67875H16.26V15.2687L1.97001 0.96875L0.560009 2.37875L14.85 16.6687H1.26001V18.6687H17.26C17.81 18.6687 18.26 18.2187 18.26 17.6687V17.6787Z\" fill=\"black\"\/>\n<\/g>\n<\/g>\n<\/mask>\n<g mask=\"url(#mask0_2761_556)\">\n<rect x=\"18.26\" y=\"0.679688\" width=\"18\" height=\"18\" transform=\"rotate(90 18.26 0.679688)\" fill=\"#112A10\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<clipPath id=\"clip1_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\n    <\/span>\n  <\/h5>\n  <div class=\"accordion-content\">\n    <p><p>Zabezpe\u010dujeme r\u00fdchle a \u0161trukt\u00farovan\u00e9 rie\u0161enie por\u00fach IT, minimalizujeme prestoje a zlep\u0161ujeme procesy rie\u0161enia probl\u00e9mov.<\/p><\/p>\n  <\/div>\n<\/div>\n<div class=\"accordion-item\">\n  <h5 class=\"accordion-header\">\n    Spr\u00e1va zmien\n    <span class=\"accordion-icon\">\n      <svg width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<mask id=\"mask0_2761_556\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"19\" height=\"19\">\n<g clip-path=\"url(#clip0_2761_556)\">\n<g clip-path=\"url(#clip1_2761_556)\">\n<path d=\"M18.26 17.6787V1.67875H16.26V15.2687L1.97001 0.96875L0.560009 2.37875L14.85 16.6687H1.26001V18.6687H17.26C17.81 18.6687 18.26 18.2187 18.26 17.6687V17.6787Z\" fill=\"black\"\/>\n<\/g>\n<\/g>\n<\/mask>\n<g mask=\"url(#mask0_2761_556)\">\n<rect x=\"18.26\" y=\"0.679688\" width=\"18\" height=\"18\" transform=\"rotate(90 18.26 0.679688)\" fill=\"#112A10\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<clipPath id=\"clip1_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\n    <\/span>\n  <\/h5>\n  <div class=\"accordion-content\">\n    <p><p>V\u010faka \u0161trukt\u00farovan\u00e9mu pr\u00edstupu k spr\u00e1ve zmien v\u00e1m pom\u00e1hame bezpe\u010dne a efekt\u00edvne integrova\u0165 nov\u00e9 IT slu\u017eby a technol\u00f3gie do va\u0161ej existuj\u00facej infra\u0161trukt\u00fary.<\/p><\/p>\n  <\/div>\n<\/div>\n<div class=\"accordion-item\">\n  <h5 class=\"accordion-header\">\n    Integr\u00e1cia a podpora servisn\u00e9ho strediska\n    <span class=\"accordion-icon\">\n      <svg width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<mask id=\"mask0_2761_556\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"19\" height=\"19\">\n<g clip-path=\"url(#clip0_2761_556)\">\n<g clip-path=\"url(#clip1_2761_556)\">\n<path d=\"M18.26 17.6787V1.67875H16.26V15.2687L1.97001 0.96875L0.560009 2.37875L14.85 16.6687H1.26001V18.6687H17.26C17.81 18.6687 18.26 18.2187 18.26 17.6687V17.6787Z\" fill=\"black\"\/>\n<\/g>\n<\/g>\n<\/mask>\n<g mask=\"url(#mask0_2761_556)\">\n<rect x=\"18.26\" y=\"0.679688\" width=\"18\" height=\"18\" transform=\"rotate(90 18.26 0.679688)\" fill=\"#112A10\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<clipPath id=\"clip1_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\n    <\/span>\n  <\/h5>\n  <div class=\"accordion-content\">\n    <p><p>N\u00e1\u0161 pr\u00edstup ITSM v\u00e1m pon\u00faka v\u00fdkonn\u00e9 servisn\u00e9 stredisko, ktor\u00e9 poskytuje r\u00fdchle a efekt\u00edvne rie\u0161enia va\u0161ich IT po\u017eiadaviek a probl\u00e9mov.<\/p><\/p>\n  <\/div>\n<\/div>\n<div class=\"accordion-item\">\n  <h5 class=\"accordion-header\">\n    Reporting a anal\u00fdza v\u00fdkonu\n    <span class=\"accordion-icon\">\n      <svg width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<mask id=\"mask0_2761_556\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"19\" height=\"19\">\n<g clip-path=\"url(#clip0_2761_556)\">\n<g clip-path=\"url(#clip1_2761_556)\">\n<path d=\"M18.26 17.6787V1.67875H16.26V15.2687L1.97001 0.96875L0.560009 2.37875L14.85 16.6687H1.26001V18.6687H17.26C17.81 18.6687 18.26 18.2187 18.26 17.6687V17.6787Z\" fill=\"black\"\/>\n<\/g>\n<\/g>\n<\/mask>\n<g mask=\"url(#mask0_2761_556)\">\n<rect x=\"18.26\" y=\"0.679688\" width=\"18\" height=\"18\" transform=\"rotate(90 18.26 0.679688)\" fill=\"#112A10\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<clipPath id=\"clip1_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\n    <\/span>\n  <\/h5>\n  <div class=\"accordion-content\">\n    <p><p>Poskytujeme transparentn\u00fd reporting a anal\u00fdzy, aby ste mohli sledova\u0165 \u00faspe\u0161nos\u0165 va\u0161ich IT slu\u017eieb a podporova\u0165 ich neust\u00e1le zlep\u0161ovanie.<\/p><\/p>\n  <\/div>\n<\/div>\n\n<\/div>\n<!-- end Accordion -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5000b5f3 e-flex e-con-boxed e-con e-parent\" data-id=\"5000b5f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-954289 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"954289\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Optim\u00e1lne riadenie IT slu\u017eieb<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b8e288a animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"5b8e288a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Zv\u00fd\u0161te spokojnos\u0165 z\u00e1kazn\u00edkov a efekt\u00edvnos\u0165 automatiz\u00e1ciou opakovan\u00fdch \u00faloh a \u0161tandardiz\u00e1ciou procesov riadenia slu\u017eieb.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b99d811 default-section-spacing animated-fast e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"6b99d811\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-29925157 e-grid e-con-full e-con e-child\" data-id=\"29925157\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-25e05336 e-con-full team-box e-flex e-con e-child\" data-id=\"25e05336\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6c238e41 e-con-full e-flex e-con e-child\" data-id=\"6c238e41\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d283676 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4d283676\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Riadenie incidentov<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b35bbb1 elementor-widget elementor-widget-image\" data-id=\"1b35bbb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-144\" alt=\"Globus Icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63e14873 elementor-widget elementor-widget-text-editor\" data-id=\"63e14873\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>R\u00fdchlej\u0161ie rie\u0161enie a odstra\u0148ovanie incidentov<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-46bed072 e-con-full team-box e-flex e-con e-child\" data-id=\"46bed072\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-53b9b686 e-con-full e-flex e-con e-child\" data-id=\"53b9b686\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fe9c52b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"5fe9c52b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Riadenie probl\u00e9mov<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ab892 elementor-widget elementor-widget-image\" data-id=\"8ab892\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-144\" alt=\"Globus Icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f45b9da elementor-widget elementor-widget-text-editor\" data-id=\"6f45b9da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Identifik\u00e1cia a odstra\u0148ovanie z\u00e1kladn\u00fdch probl\u00e9mov s cie\u013eom predch\u00e1dza\u0165 opakovan\u00fdm incidentom.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24df3226 e-con-full team-box e-flex e-con e-child\" data-id=\"24df3226\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-51883356 e-con-full e-flex e-con e-child\" data-id=\"51883356\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ec6ad91 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"2ec6ad91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Riadenie zmien<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-702a7287 elementor-widget elementor-widget-image\" data-id=\"702a7287\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-144\" alt=\"Globus Icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ad0fb8a elementor-widget elementor-widget-text-editor\" data-id=\"3ad0fb8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Minimaliz\u00e1cia riz\u00edk a ne\u017eiaducich \u00fa\u010dinkov sp\u00f4soben\u00fdch zmenami.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-769334da e-con-full team-box e-flex e-con e-child\" data-id=\"769334da\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3af5323e e-con-full e-flex e-con e-child\" data-id=\"3af5323e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d9c2ddb elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1d9c2ddb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Riadenie po\u017eiadaviek na slu\u017eby<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17c95047 elementor-widget elementor-widget-image\" data-id=\"17c95047\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-144\" alt=\"Globus Icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c665090 elementor-widget elementor-widget-text-editor\" data-id=\"6c665090\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Automatiz\u00e1cia a \u0161tandardiz\u00e1cia pre r\u00fdchle spracovanie po\u017eiadaviek na slu\u017eby.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7cbf49a7 e-con-full team-box e-flex e-con e-child\" data-id=\"7cbf49a7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-59089643 e-con-full e-flex e-con e-child\" data-id=\"59089643\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20d5c92d elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"20d5c92d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Riadenie znalost\u00ed<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f4ee9a1 elementor-widget elementor-widget-image\" data-id=\"6f4ee9a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-144\" alt=\"Globus Icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d595cba elementor-widget elementor-widget-text-editor\" data-id=\"6d595cba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vytvorenie centr\u00e1lnej datab\u00e1zy znalost\u00ed na zjednodu\u0161enie a ur\u00fdchlenie zdie\u013eania a vyh\u013ead\u00e1vania inform\u00e1ci\u00ed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50b14194 e-con-full team-box e-flex e-con e-child\" data-id=\"50b14194\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5555b05f e-con-full e-flex e-con e-child\" data-id=\"5555b05f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bec3c40 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"7bec3c40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Spr\u00e1va konfigur\u00e1cie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d0c51d3 elementor-widget elementor-widget-image\" data-id=\"7d0c51d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-144\" alt=\"Globus Icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d148fcc elementor-widget elementor-widget-text-editor\" data-id=\"d148fcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>CMS, ktor\u00fd mapuje a spravuje v\u0161etky IT komponenty a ich z\u00e1vislosti.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3921d3a e-con-full team-box e-flex e-con e-child\" data-id=\"3921d3a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-453805dc e-con-full e-flex e-con e-child\" data-id=\"453805dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43d842c7 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"43d842c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Reakcia na incidenty a automatiz\u00e1cia <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-315cf802 elementor-widget elementor-widget-image\" data-id=\"315cf802\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-144\" alt=\"Globus Icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-652abc6b elementor-widget elementor-widget-text-editor\" data-id=\"652abc6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Inteligentn\u00e9 pracovn\u00e9 postupy na r\u00fdchlu reakciu na incidenty a minimaliz\u00e1ciu v\u00fdpadkov.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1849b47a e-con-full team-box e-flex e-con e-child\" data-id=\"1849b47a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3f76aef4 e-con-full e-flex e-con e-child\" data-id=\"3f76aef4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3ff46f elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"b3ff46f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Predikt\u00edvna anal\u00fdza <br>(ITSM Pro)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-467c638b elementor-widget elementor-widget-image\" data-id=\"467c638b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-144\" alt=\"Globus Icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-334e99a9 elementor-widget elementor-widget-text-editor\" data-id=\"334e99a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Predv\u00eddanie incidentov a trendov v r\u00e1mci procesu ITSM<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":0,"parent":15559,"menu_order":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-15571","leistung","type-leistung","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ServiceNow ITSM | teamative<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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