{"id":15565,"date":"2025-11-10T13:08:00","date_gmt":"2025-11-10T13:08:00","guid":{"rendered":"https:\/\/teamative.com\/leistung\/servicenow\/csm\/"},"modified":"2025-11-28T10:39:08","modified_gmt":"2025-11-28T10:39:08","slug":"csm","status":"publish","type":"leistung","link":"https:\/\/staging-mk2234.teamative.com\/sk\/portfolio\/servicenow\/csm\/","title":{"rendered":"ServiceNow CSM SK"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"15565\" class=\"elementor elementor-15565 elementor-14501\" data-elementor-post-type=\"leistung\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70f7cbf2 e-con-full e-flex e-con e-parent\" data-id=\"70f7cbf2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66433177 elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"66433177\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1325\" height=\"718\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2025\/06\/Naearshore.jpg\" class=\"attachment-1536x1536 size-1536x1536 wp-image-12779\" alt=\"\" srcset=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2025\/06\/Naearshore.jpg 1325w, https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2025\/06\/Naearshore-300x163.jpg 300w, https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2025\/06\/Naearshore-1024x555.jpg 1024w, https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2025\/06\/Naearshore-768x416.jpg 768w\" sizes=\"(max-width: 1325px) 100vw, 1325px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-456c053f e-flex e-con-boxed e-con e-parent\" data-id=\"456c053f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-608eea25 elementor-align-center elementor-widget elementor-widget-breadcrumbs\" data-id=\"608eea25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/staging-mk2234.teamative.com\/sk\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90b8ba3 default-section-spacing e-flex e-con-boxed e-con e-parent\" data-id=\"90b8ba3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-749f0a39 elementor-widget__width-auto animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"749f0a39\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">ServiceNow CSM<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4601c6 elementor-widget__width-initial animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"e4601c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Optimaliz\u00e1cia z\u00e1kazn\u00edckeho servisu <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b6b33a4 animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"6b6b33a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Riadenie z\u00e1kazn\u00edckych slu\u017eieb (CSM) umo\u017e\u0148uje r\u00fdchle a personalizovan\u00e9 rie\u0161enie z\u00e1kazn\u00edckych probl\u00e9mov, \u010d\u00edm zabezpe\u010duje vy\u0161\u0161iu spokojnos\u0165 z\u00e1kazn\u00edkov a ich dlhodob\u00fa lojalitu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26c89fec default-section-spacing animated-fast e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"26c89fec\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-32c35363 e-con-full team-box e-flex e-con e-child\" data-id=\"32c35363\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13b66505 team-tag elementor-widget elementor-widget-heading\" data-id=\"13b66505\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Na\u0161a ponuka<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37b78caa elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"37b78caa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Automatiz\u00e1cia a inteligentn\u00e9 pracovn\u00e9 postupy <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40b57b19 e-con-full e-flex e-con e-child\" data-id=\"40b57b19\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17808eab elementor-widget elementor-widget-ucaddon_accordion\" data-id=\"17808eab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Accordion -->\n<style>\/* widget: Accordion *\/\n\n#uc_accordion_elementor_17808eab {\n  width: 100%;\n  height: 100%;\n  overflow: hidden;\n  display: flex;\n  flex-direction: column;\n  gap: 10px;\n}\n\n#uc_accordion_elementor_17808eab .accordion-item {\n  background-color: var(--warm-white);\n  border-radius: var(--default-border-radius);\n  flex-grow: 1;\n  display: flex;\n  flex-direction: column;\n  justify-content: center;\n  align-items: center;\n}\n\n.accordion-white #uc_accordion_elementor_17808eab .accordion-item {\n  background-color: #ffffff!important;\n}\n\n\n#uc_accordion_elementor_17808eab .accordion-header.active {\n  color: var(--lime-green);\n}\n\n#uc_accordion_elementor_17808eab .accordion-header {\n  margin: 0;\n  width: 100%;\n  border: none;\n  outline: none;\n  padding: 20px;\n  text-align: left;\n  cursor: pointer;\n  transition: background-color 0.3s ease;\n  display: flex;\n  justify-content: space-between;\n  align-items: center;\n  border-radius: var(--default-border-radius);\n}\n\n#uc_accordion_elementor_17808eab .accordion-content {\n  max-height: 0;\n  overflow: hidden;\n  transition: max-height 0.3s ease;\n  padding: 0 20px;\n}\n\n#uc_accordion_elementor_17808eab .accordion-content p {\n  margin: 10px 0;\n}\n\n#uc_accordion_elementor_17808eab .accordion-icon {\n  transition: transform 0.3s ease;\n  display:flex;\n}\n\n#uc_accordion_elementor_17808eab .accordion-header.active .accordion-icon {\n  color: #01C136;\n  transform: rotate(-90deg);\n}\n\n<\/style>\n\n<div class=\"accordion\" id=\"uc_accordion_elementor_17808eab\">\n  <div class=\"accordion-item\">\n  <h5 class=\"accordion-header\">\n    Automatiz\u00e1cia z\u00e1kazn\u00edckej podpory\n    <span class=\"accordion-icon\">\n      <svg width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<mask id=\"mask0_2761_556\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"19\" height=\"19\">\n<g clip-path=\"url(#clip0_2761_556)\">\n<g clip-path=\"url(#clip1_2761_556)\">\n<path d=\"M18.26 17.6787V1.67875H16.26V15.2687L1.97001 0.96875L0.560009 2.37875L14.85 16.6687H1.26001V18.6687H17.26C17.81 18.6687 18.26 18.2187 18.26 17.6687V17.6787Z\" fill=\"black\"\/>\n<\/g>\n<\/g>\n<\/mask>\n<g mask=\"url(#mask0_2761_556)\">\n<rect x=\"18.26\" y=\"0.679688\" width=\"18\" height=\"18\" transform=\"rotate(90 18.26 0.679688)\" fill=\"#112A10\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<clipPath id=\"clip1_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\n    <\/span>\n  <\/h5>\n  <div class=\"accordion-content\">\n    <p><p>Zavedenie chatbotov a automatizovan\u00fdch samoobslu\u017en\u00fdch port\u00e1lov. Integr\u00e1cia umelej inteligencie a automatiz\u00e1cie. <\/p><\/p>\n  <\/div>\n<\/div>\n<div class=\"accordion-item\">\n  <h5 class=\"accordion-header\">\n    Proakt\u00edvne poskytovanie slu\u017eieb\n    <span class=\"accordion-icon\">\n      <svg width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<mask id=\"mask0_2761_556\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"19\" height=\"19\">\n<g clip-path=\"url(#clip0_2761_556)\">\n<g clip-path=\"url(#clip1_2761_556)\">\n<path d=\"M18.26 17.6787V1.67875H16.26V15.2687L1.97001 0.96875L0.560009 2.37875L14.85 16.6687H1.26001V18.6687H17.26C17.81 18.6687 18.26 18.2187 18.26 17.6687V17.6787Z\" fill=\"black\"\/>\n<\/g>\n<\/g>\n<\/mask>\n<g mask=\"url(#mask0_2761_556)\">\n<rect x=\"18.26\" y=\"0.679688\" width=\"18\" height=\"18\" transform=\"rotate(90 18.26 0.679688)\" fill=\"#112A10\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<clipPath id=\"clip1_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\n    <\/span>\n  <\/h5>\n  <div class=\"accordion-content\">\n    <p><p>Implement\u00e1cia proakt\u00edvnych servisn\u00fdch upozornen\u00ed a ozn\u00e1men\u00ed v re\u00e1lnom \u010dase prostredn\u00edctvom ServiceNow.<\/p><\/p>\n  <\/div>\n<\/div>\n<div class=\"accordion-item\">\n  <h5 class=\"accordion-header\">\n    Sk\u00fasenosti z\u00e1kazn\u00edkov s viacer\u00fdmi kan\u00e1lmi\n    <span class=\"accordion-icon\">\n      <svg width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<mask id=\"mask0_2761_556\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"19\" height=\"19\">\n<g clip-path=\"url(#clip0_2761_556)\">\n<g clip-path=\"url(#clip1_2761_556)\">\n<path d=\"M18.26 17.6787V1.67875H16.26V15.2687L1.97001 0.96875L0.560009 2.37875L14.85 16.6687H1.26001V18.6687H17.26C17.81 18.6687 18.26 18.2187 18.26 17.6687V17.6787Z\" fill=\"black\"\/>\n<\/g>\n<\/g>\n<\/mask>\n<g mask=\"url(#mask0_2761_556)\">\n<rect x=\"18.26\" y=\"0.679688\" width=\"18\" height=\"18\" transform=\"rotate(90 18.26 0.679688)\" fill=\"#112A10\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<clipPath id=\"clip1_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\n    <\/span>\n  <\/h5>\n  <div class=\"accordion-content\">\n    <p><p>Integr\u00e1cia centralizovan\u00e9ho riadenia v\u0161etk\u00fdch kan\u00e1lov (telef\u00f3n, e-mail, chat, soci\u00e1lne m\u00e9di\u00e1).<\/p><\/p>\n  <\/div>\n<\/div>\n<div class=\"accordion-item\">\n  <h5 class=\"accordion-header\">\n    Samoobslu\u017en\u00e9 port\u00e1ly\n    <span class=\"accordion-icon\">\n      <svg width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<mask id=\"mask0_2761_556\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"19\" height=\"19\">\n<g clip-path=\"url(#clip0_2761_556)\">\n<g clip-path=\"url(#clip1_2761_556)\">\n<path d=\"M18.26 17.6787V1.67875H16.26V15.2687L1.97001 0.96875L0.560009 2.37875L14.85 16.6687H1.26001V18.6687H17.26C17.81 18.6687 18.26 18.2187 18.26 17.6687V17.6787Z\" fill=\"black\"\/>\n<\/g>\n<\/g>\n<\/mask>\n<g mask=\"url(#mask0_2761_556)\">\n<rect x=\"18.26\" y=\"0.679688\" width=\"18\" height=\"18\" transform=\"rotate(90 18.26 0.679688)\" fill=\"#112A10\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<clipPath id=\"clip1_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\n    <\/span>\n  <\/h5>\n  <div class=\"accordion-content\">\n    <p><p>Vytvorenie samoobslu\u017en\u00fdch port\u00e1lov, kde z\u00e1kazn\u00edci m\u00f4\u017eu n\u00e1js\u0165 inform\u00e1cie, rie\u0161i\u0165 probl\u00e9my a pod\u00e1va\u0165 po\u017eiadavky.<\/p><\/p>\n  <\/div>\n<\/div>\n<div class=\"accordion-item\">\n  <h5 class=\"accordion-header\">\n    Sp\u00e4tn\u00e1 v\u00e4zba od z\u00e1kazn\u00edkov a anal\u00fdza\n    <span class=\"accordion-icon\">\n      <svg width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<mask id=\"mask0_2761_556\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"19\" height=\"19\">\n<g clip-path=\"url(#clip0_2761_556)\">\n<g clip-path=\"url(#clip1_2761_556)\">\n<path d=\"M18.26 17.6787V1.67875H16.26V15.2687L1.97001 0.96875L0.560009 2.37875L14.85 16.6687H1.26001V18.6687H17.26C17.81 18.6687 18.26 18.2187 18.26 17.6687V17.6787Z\" fill=\"black\"\/>\n<\/g>\n<\/g>\n<\/mask>\n<g mask=\"url(#mask0_2761_556)\">\n<rect x=\"18.26\" y=\"0.679688\" width=\"18\" height=\"18\" transform=\"rotate(90 18.26 0.679688)\" fill=\"#112A10\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<clipPath id=\"clip1_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\n    <\/span>\n  <\/h5>\n  <div class=\"accordion-content\">\n    <p><p>Implement\u00e1cia analytick\u00fdch n\u00e1strojov na nepretr\u017eit\u00e9 monitorovanie sp\u00e4tnej v\u00e4zby od z\u00e1kazn\u00edkov a optimaliz\u00e1ciu servisn\u00fdch procesov.<\/p><\/p>\n  <\/div>\n<\/div>\n\n<\/div>\n<!-- end Accordion -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4af46f79 e-flex e-con-boxed e-con e-parent\" data-id=\"4af46f79\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-796a4828 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"796a4828\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Maximaliz\u00e1cia spokojnosti z\u00e1kazn\u00edkov<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4605b05d animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"4605b05d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Centr\u00e1lna platforma zabezpe\u010duje personalizovan\u00fa komunik\u00e1ciu a lojalitu k zna\u010dke.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5687d65 default-section-spacing animated-fast e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"5687d65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fd023f1 e-grid e-con-full e-con e-child\" data-id=\"fd023f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e969ab9 e-con-full team-box e-flex e-con e-child\" data-id=\"e969ab9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5c8f435 e-con-full e-flex e-con e-child\" data-id=\"5c8f435\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21b3c49 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"21b3c49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">R\u00fdchlej\u0161ie spracovanie z\u00e1kazn\u00edckych po\u017eiadaviek<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b39df01 elementor-widget elementor-widget-image\" data-id=\"b39df01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-144\" alt=\"Globus Icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb9e140 elementor-widget elementor-widget-text-editor\" data-id=\"bb9e140\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Automatiz\u00e1cia mnoh\u00fdch procesov, v\u010faka \u010domu je mo\u017en\u00e9 po\u017eiadavky spracov\u00e1va\u0165 r\u00fdchlej\u0161ie a efekt\u00edvnej\u0161ie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f224b5f e-con-full team-box e-flex e-con e-child\" data-id=\"f224b5f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3a10012 e-con-full e-flex e-con e-child\" data-id=\"3a10012\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-429ff39 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"429ff39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Zlep\u0161enie spokojnosti z\u00e1kazn\u00edkov<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e02df02 elementor-widget elementor-widget-image\" data-id=\"e02df02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-144\" alt=\"Globus Icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c3a7d6 elementor-widget elementor-widget-text-editor\" data-id=\"8c3a7d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Reagujte na potreby svojich z\u00e1kazn\u00edkov prostredn\u00edctvom personalizovanej komunik\u00e1cie a jednotnej platformy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-80a27db e-con-full team-box e-flex e-con e-child\" data-id=\"80a27db\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-408a6b8 e-con-full e-flex e-con e-child\" data-id=\"408a6b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65d16f2 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"65d16f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Posilnenie lojality z\u00e1kazn\u00edkov<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ac7800 elementor-widget elementor-widget-image\" data-id=\"5ac7800\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-144\" alt=\"Globus Icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dd2166 elementor-widget elementor-widget-text-editor\" data-id=\"2dd2166\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Proakt\u00edvne rie\u0161enia a neust\u00e1le optimalizovan\u00e9 slu\u017eby podporuj\u00fa dlhodob\u00e9 vz\u0165ahy so z\u00e1kazn\u00edkmi a zabezpe\u010duj\u00fa v\u00e4\u010d\u0161iu lojalitu k zna\u010dke.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d73c241 e-con-full team-box e-flex e-con e-child\" data-id=\"d73c241\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9480597 e-con-full e-flex e-con e-child\" data-id=\"9480597\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0c16a2 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"c0c16a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">N\u00e1kladov\u00e1 efektivita<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06091a6 elementor-widget elementor-widget-image\" data-id=\"06091a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-144\" alt=\"Globus Icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-315de33 elementor-widget elementor-widget-text-editor\" data-id=\"315de33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Proakt\u00edvne rie\u0161enia a neust\u00e1le optimalizovan\u00e9 slu\u017eby podporuj\u00fa dlhodob\u00e9 vz\u0165ahy so z\u00e1kazn\u00edkmi a zabezpe\u010duj\u00fa v\u00e4\u010d\u0161iu lojalitu k zna\u010dke.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-54301bf e-con-full team-box e-flex e-con e-child\" data-id=\"54301bf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-59a3dec e-con-full e-flex e-con e-child\" data-id=\"59a3dec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0605ded elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"0605ded\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Lep\u0161ia anal\u00fdza \u00fadajov<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3463c15 elementor-widget elementor-widget-image\" data-id=\"3463c15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-144\" alt=\"Globus Icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-665adf3 elementor-widget elementor-widget-text-editor\" data-id=\"665adf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Zber a anal\u00fdza \u00fadajov o z\u00e1kazn\u00edkoch, ktor\u00e9 mo\u017eno vyu\u017ei\u0165 na zlep\u0161enie slu\u017eieb a predpovedanie trendov.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":0,"parent":15559,"menu_order":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-15565","leistung","type-leistung","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ServiceNow CSM | teamative<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging-mk2234.teamative.com\/sk\/portfolio\/servicenow\/csm\/\" 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Na\u0161a ponuka Automatiz\u00e1cia a inteligentn\u00e9 pracovn\u00e9 postupy Automatiz\u00e1cia z\u00e1kazn\u00edckej podpory Zavedenie chatbotov a automatizovan\u00fdch samoobslu\u017en\u00fdch port\u00e1lov. Integr\u00e1cia umelej inteligencie a automatiz\u00e1cie. 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