{"id":3448,"date":"2024-08-24T12:44:14","date_gmt":"2024-08-24T12:44:14","guid":{"rendered":"https:\/\/teamative.com\/service\/ams-for-customised-software\/"},"modified":"2025-03-24T09:19:23","modified_gmt":"2025-03-24T09:19:23","slug":"ams-for-customised-software","status":"publish","type":"service","link":"https:\/\/staging-mk2234.teamative.com\/en\/service\/services\/ams-for-customised-software\/","title":{"rendered":"AMS for customised software"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3448\" class=\"elementor elementor-3448 elementor-3157\" data-elementor-post-type=\"service\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a80200c e-con-full e-flex e-con e-parent\" data-id=\"a80200c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c3600f6 elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"c3600f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1440\" height=\"439\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/09\/Header-Services.jpg\" class=\"attachment-1536x1536 size-1536x1536 wp-image-4217\" alt=\"teamative Services\" srcset=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/09\/Header-Services.jpg 1440w, https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/09\/Header-Services-300x91.jpg 300w, https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/09\/Header-Services-1024x312.jpg 1024w, https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/09\/Header-Services-768x234.jpg 768w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2122dbf default-section-spacing e-flex e-con-boxed e-con e-parent\" data-id=\"2122dbf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1dccf44 elementor-widget__width-auto animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1dccf44\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">AMS for customised software<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3afe560 elementor-widget__width-initial animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3afe560\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We take on the operational responsibility for your applications<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec55d39 animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"ec55d39\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Individual, customised software solutions create competitive advantage, with the prerequisite ofhaving robust and trouble-free operation. And this is exactly what our Application Managed Service for customised software provides. At the same time, it takes the pressure off your IT Department, freeing it up to concentrate on core projects.   <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5b7a1de default-section-spacing animated-fast e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"5b7a1de\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9346af0 e-con-full team-box e-flex e-con e-child\" data-id=\"9346af0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb885ae team-tag elementor-widget elementor-widget-heading\" data-id=\"bb885ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Service at a glance<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e741579 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"e741579\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Infrastructure and Cloud Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12faba9 e-con-full e-flex e-con e-child\" data-id=\"12faba9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-334ed98 elementor-widget elementor-widget-ucaddon_accordion\" data-id=\"334ed98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Accordion -->\n<style>\/* widget: Accordion *\/\n\n#uc_accordion_elementor_334ed98 {\n  width: 100%;\n  height: 100%;\n  overflow: hidden;\n  display: flex;\n  flex-direction: column;\n  gap: 10px;\n}\n\n#uc_accordion_elementor_334ed98 .accordion-item {\n  background-color: var(--warm-white);\n  border-radius: var(--default-border-radius);\n  flex-grow: 1;\n  display: flex;\n  flex-direction: column;\n  justify-content: center;\n  align-items: center;\n}\n\n.accordion-white #uc_accordion_elementor_334ed98 .accordion-item {\n  background-color: #ffffff!important;\n}\n\n\n#uc_accordion_elementor_334ed98 .accordion-header.active {\n  color: var(--lime-green);\n}\n\n#uc_accordion_elementor_334ed98 .accordion-header {\n  margin: 0;\n  width: 100%;\n  border: none;\n  outline: none;\n  padding: 20px;\n  text-align: left;\n  cursor: pointer;\n  transition: background-color 0.3s ease;\n  display: flex;\n  justify-content: space-between;\n  align-items: center;\n  border-radius: var(--default-border-radius);\n}\n\n#uc_accordion_elementor_334ed98 .accordion-content {\n  max-height: 0;\n  overflow: hidden;\n  transition: max-height 0.3s ease;\n  padding: 0 20px;\n}\n\n#uc_accordion_elementor_334ed98 .accordion-content p {\n  margin: 10px 0;\n}\n\n#uc_accordion_elementor_334ed98 .accordion-icon {\n  transition: transform 0.3s ease;\n  display:flex;\n}\n\n#uc_accordion_elementor_334ed98 .accordion-header.active .accordion-icon {\n  color: #01C136;\n  transform: rotate(-90deg);\n}\n\n<\/style>\n\n<div class=\"accordion\" id=\"uc_accordion_elementor_334ed98\">\n  <div class=\"accordion-item\">\n  <h5 class=\"accordion-header\">\n    Offer\n    <span class=\"accordion-icon\">\n      <svg width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<mask id=\"mask0_2761_556\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"19\" height=\"19\">\n<g clip-path=\"url(#clip0_2761_556)\">\n<g clip-path=\"url(#clip1_2761_556)\">\n<path d=\"M18.26 17.6787V1.67875H16.26V15.2687L1.97001 0.96875L0.560009 2.37875L14.85 16.6687H1.26001V18.6687H17.26C17.81 18.6687 18.26 18.2187 18.26 17.6687V17.6787Z\" fill=\"black\"\/>\n<\/g>\n<\/g>\n<\/mask>\n<g mask=\"url(#mask0_2761_556)\">\n<rect x=\"18.26\" y=\"0.679688\" width=\"18\" height=\"18\" transform=\"rotate(90 18.26 0.679688)\" fill=\"#112A10\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<clipPath id=\"clip1_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\n    <\/span>\n  <\/h5>\n  <div class=\"accordion-content\">\n    <p><p> Operation and support of customised applications<\/p><\/p>\n  <\/div>\n<\/div>\n<div class=\"accordion-item\">\n  <h5 class=\"accordion-header\">\n    Challenges addressed\n    <span class=\"accordion-icon\">\n      <svg width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<mask id=\"mask0_2761_556\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"19\" height=\"19\">\n<g clip-path=\"url(#clip0_2761_556)\">\n<g clip-path=\"url(#clip1_2761_556)\">\n<path d=\"M18.26 17.6787V1.67875H16.26V15.2687L1.97001 0.96875L0.560009 2.37875L14.85 16.6687H1.26001V18.6687H17.26C17.81 18.6687 18.26 18.2187 18.26 17.6687V17.6787Z\" fill=\"black\"\/>\n<\/g>\n<\/g>\n<\/mask>\n<g mask=\"url(#mask0_2761_556)\">\n<rect x=\"18.26\" y=\"0.679688\" width=\"18\" height=\"18\" transform=\"rotate(90 18.26 0.679688)\" fill=\"#112A10\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<clipPath id=\"clip1_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\n    <\/span>\n  <\/h5>\n  <div class=\"accordion-content\">\n    <p><p>Resource bottlenecks | Fluctuating staffing requirements | Lack of in-house operational know-how<\/p><\/p>\n  <\/div>\n<\/div>\n<div class=\"accordion-item\">\n  <h5 class=\"accordion-header\">\n    Solution approach\n    <span class=\"accordion-icon\">\n      <svg width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<mask id=\"mask0_2761_556\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"19\" height=\"19\">\n<g clip-path=\"url(#clip0_2761_556)\">\n<g clip-path=\"url(#clip1_2761_556)\">\n<path d=\"M18.26 17.6787V1.67875H16.26V15.2687L1.97001 0.96875L0.560009 2.37875L14.85 16.6687H1.26001V18.6687H17.26C17.81 18.6687 18.26 18.2187 18.26 17.6687V17.6787Z\" fill=\"black\"\/>\n<\/g>\n<\/g>\n<\/mask>\n<g mask=\"url(#mask0_2761_556)\">\n<rect x=\"18.26\" y=\"0.679688\" width=\"18\" height=\"18\" transform=\"rotate(90 18.26 0.679688)\" fill=\"#112A10\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<clipPath id=\"clip1_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\n    <\/span>\n  <\/h5>\n  <div class=\"accordion-content\">\n    <p><p>All-round service for operation, support, maintenance, servicing and further development of the applications<\/p><\/p>\n  <\/div>\n<\/div>\n<div class=\"accordion-item\">\n  <h5 class=\"accordion-header\">\n    Special features\n    <span class=\"accordion-icon\">\n      <svg width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<mask id=\"mask0_2761_556\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"19\" height=\"19\">\n<g clip-path=\"url(#clip0_2761_556)\">\n<g clip-path=\"url(#clip1_2761_556)\">\n<path d=\"M18.26 17.6787V1.67875H16.26V15.2687L1.97001 0.96875L0.560009 2.37875L14.85 16.6687H1.26001V18.6687H17.26C17.81 18.6687 18.26 18.2187 18.26 17.6687V17.6787Z\" fill=\"black\"\/>\n<\/g>\n<\/g>\n<\/mask>\n<g mask=\"url(#mask0_2761_556)\">\n<rect x=\"18.26\" y=\"0.679688\" width=\"18\" height=\"18\" transform=\"rotate(90 18.26 0.679688)\" fill=\"#112A10\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<clipPath id=\"clip1_2761_556\">\n<rect width=\"18\" height=\"18\" fill=\"white\" transform=\"matrix(0 1 -1 0 18.26 0.679688)\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\n    <\/span>\n  <\/h5>\n  <div class=\"accordion-content\">\n    <p><p>Scalable service model | Attractive conditions through nearshoring | Efficient and transparent service provision<\/p><\/p>\n  <\/div>\n<\/div>\n\n<\/div>\n<!-- end Accordion -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f3ffc5a e-flex e-con-boxed e-con e-parent\" data-id=\"f3ffc5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e884dbe animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"e884dbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Context<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f477041 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f477041\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">teamative Application Management Service for customised solutions according to ITIL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3b48e61 default-section-spacing animated-fast e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"3b48e61\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9b2f87e e-con-full animated-fast e-grid elementor-invisible e-con e-child\" data-id=\"9b2f87e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-053f583 elementor-widget elementor-widget-text-editor\" data-id=\"053f583\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Customised business applications often make the decisive difference in helping you to stand out from the competition. However, developing suitable solutions is only half the battle. In order to benefit from them in the long term, the software must be robust and secure and this ties up internal resources that are then not available for further development and digital innovations. Operational support from a managed service provider (MSP) offers a way out here.    <\/p>\n<p>With the Application Managed Service for customised software, we take on the responsibility for error-free operation and help you to further develop your system landscapes. And thanks to our nearshore approach, this can be offeredat an excellent price-to-performance ratio. We follow the best practices of the ITIL standard (Information Technology Infrastructure Library). <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0fa162 elementor-widget elementor-widget-text-editor\" data-id=\"c0fa162\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Scope of services<\/strong><\/p>\n<p>Within the comprehensive service package, our support team guarantees the flawless operation of the IT systems by taking on the support for your customised applications. In this way, we establish the basis for innovation and digitalisation. As part of the service, we cover the following aspects:  <\/p>\n<ul>\n<li>First, secondand third-level support<\/li>\n<li>Software maintenance<\/li>\n<li>Updates and release changes<\/li>\n<li>Quality checks<\/li>\n<li>Regular monitoring<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25a1d6f e-flex e-con-boxed e-con e-parent\" data-id=\"25a1d6f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7dffe7f animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7dffe7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Advantages<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae02c51 elementor-widget__width-initial animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ae02c51\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Advantages of the support service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e491c4d animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"e491c4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As a reliable AMS service provider, we ensure the smooth operation of your solutions with our Application Managed Service for customised software.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a616efa default-section-spacing animated-fast e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"a616efa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c01399e e-grid e-con-full e-con e-child\" data-id=\"c01399e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e112a3c e-con-full team-box e-flex e-con e-child\" data-id=\"e112a3c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3043e94 e-con-full e-flex e-con e-child\" data-id=\"3043e94\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39db21d elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"39db21d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Secure operation and continuous lifecycle management of the systems <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0884600 elementor-widget elementor-widget-image\" data-id=\"0884600\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-2703\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b8ba57 elementor-widget elementor-widget-text-editor\" data-id=\"8b8ba57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stable operation of your infrastructure around the clock, including on-call service during off-peak times<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-201ab8f e-con-full team-box e-flex e-con e-child\" data-id=\"201ab8f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-845c6c2 e-con-full e-flex e-con e-child\" data-id=\"845c6c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b573902 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"b573902\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Broad operating know-how<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc01339 elementor-widget elementor-widget-image\" data-id=\"fc01339\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-2703\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c88e2f0 elementor-widget elementor-widget-text-editor\" data-id=\"c88e2f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Windows, Linux, Java, .Net, Azure, AWS, SharePoint, etc. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c590548 e-con-full team-box e-flex e-con e-child\" data-id=\"c590548\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-cda2010 e-con-full e-flex e-con e-child\" data-id=\"cda2010\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07ba3e1 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"07ba3e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Comprehensive network of experts<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab1ca0c elementor-widget elementor-widget-image\" data-id=\"ab1ca0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-2703\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1cba0f elementor-widget elementor-widget-text-editor\" data-id=\"d1cba0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>More than 200 employees at our nearshore locations together with a network of over 1,000 specialists in Germany<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65ee023 e-con-full team-box e-flex e-con e-child\" data-id=\"65ee023\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-962a9c4 e-con-full e-flex e-con e-child\" data-id=\"962a9c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b2c8408 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"b2c8408\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Freedom for transformation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c12fe3c elementor-widget elementor-widget-image\" data-id=\"c12fe3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-2703\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d0bce1 elementor-widget elementor-widget-text-editor\" data-id=\"7d0bce1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Freeing up employees by taking over the time-consuming day-to-day business<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3492451 e-con-full team-box e-flex e-con e-child\" data-id=\"3492451\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-781eb66 e-con-full e-flex e-con e-child\" data-id=\"781eb66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c59660 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4c59660\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Outstanding service<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7544188 elementor-widget elementor-widget-image\" data-id=\"7544188\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-2703\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d7804e elementor-widget elementor-widget-text-editor\" data-id=\"4d7804e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fast response times, multi-langauge support staff and comprehensive troubleshooting<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a379ad3 e-con-full team-box e-flex e-con e-child\" data-id=\"a379ad3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5c8edd6 e-con-full e-flex e-con e-child\" data-id=\"5c8edd6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7123951 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"7123951\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Freely scalable service scope<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7b519b elementor-widget elementor-widget-image\" data-id=\"f7b519b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-2703\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c242068 elementor-widget elementor-widget-text-editor\" data-id=\"c242068\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Needs-based support,- flexibly expandable at any time<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-acbaedf e-con-full team-box e-flex e-con e-child\" data-id=\"acbaedf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-0af5bb7 e-con-full e-flex e-con e-child\" data-id=\"0af5bb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20534b0 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"20534b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Excellent price-performance mix<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e7602a elementor-widget elementor-widget-image\" data-id=\"7e7602a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-2703\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a187e5f elementor-widget elementor-widget-text-editor\" data-id=\"a187e5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Attractive conditions thanks to the teamative nearshore approach<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ea4d8e6 e-con-full team-box e-flex e-con e-child\" data-id=\"ea4d8e6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7155844 e-con-full e-flex e-con e-child\" data-id=\"7155844\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06604b3 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"06604b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Compliance guaranteed <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2de058 elementor-widget elementor-widget-image\" data-id=\"b2de058\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"65\" src=\"https:\/\/staging-mk2234.teamative.com\/wp-content\/uploads\/2024\/07\/globe-icon.svg\" class=\"attachment-large size-large wp-image-2703\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29a5193 elementor-widget elementor-widget-text-editor\" data-id=\"29a5193\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Secure and legally compliant service provision<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b16170d e-flex e-con-boxed e-con e-parent\" data-id=\"b16170d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b3aeef animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1b3aeef\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Interaction and collaboration<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efa0708 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"efa0708\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How the collaboration works in practice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c3263c0 e-flex e-con-boxed e-con e-parent\" data-id=\"c3263c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-47e2543 default-section-spacing animated-fast e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"47e2543\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9707351 elementor-widget elementor-widget-text-editor\" data-id=\"9707351\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As an MSP, teamative takes care of processing all application-related customer requests, whether that is resolving an incident, a service request or a change request to modify existing processes. First, the customer submits a notification in the form of a ticket, for example. <\/p>\n<p>A teamative service manager is assigned as the first point of contact and is responsible for coordination. The AMS organisation then creates corresponding solutions to rectify faults or implement the desired changes. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c95da63 e-flex e-con-boxed e-con e-parent\" data-id=\"c95da63\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-63ee7ce default-section-spacing animated-fast e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"63ee7ce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0d5a41 elementor-widget elementor-widget-heading\" data-id=\"a0d5a41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">High service transparency through SLAs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b5ce97 default-section-spacing animated-fast e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"7b5ce97\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06da29b elementor-widget elementor-widget-text-editor\" data-id=\"06da29b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All Application Managed Services from teamative are based on clear Service Level Agreements (SLAs), which clearly define the scope and the quality of the service to be provided. This includes, for example, response and problem-solving times, availability and urgency.  <\/p>\n<p>For example, if a core process fails, then there is a high degree of urgency for a solution and the problem is resolved within a short time frame. All SLAs can be drawn up and agreed individually with customers, establishing a high level of transparency for both sides, as to the scope of the service to be provided.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f69b67 e-flex e-con-boxed e-con e-parent\" data-id=\"2f69b67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd9ce53 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"fd9ce53\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Our approach<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4edc6f3 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4edc6f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Phased takeover of responsibility based on a proven process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-566e0ae default-section-spacing e-flex e-con-boxed e-con e-parent\" data-id=\"566e0ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9c8dda1 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"9c8dda1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0879b6e elementor-widget elementor-widget-accordion\" data-id=\"0879b6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8881\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-8881\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Way to nearshore<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8881\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-8881\"><p>Outsourcing the operation of customised applications should not be rushed, so generally we start on a small scale, based on time  material billing. This gives you insight into how working with us operates in practice  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8882\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-8882\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Transition<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8882\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-8882\"><p>After the decision is made to use the AMS, the handover begins. We aim to take on the service completely after eight weeks at the latest. Once a transition plan and the onboarding process have been drawn up and agreed, the target operating model is set up. During the transition phase, tickets may be processed jointly by the outgoing team and the AMS team.   <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8883\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-8883\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Steady state<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8883\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-8883\"><p>Once the transition has been successfully completed, the service goes live. In this phase, tickets are already fully processed by the AMS team. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8884\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-8884\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Stabilisation<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8884\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-8884\"><p>In the stabilisation phase, which typically lasts two to six months, compliance with the SLAs is continuously monitored with the help of KPIs. In addition, the focus is on the continuous improvement of processes. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8885\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-8885\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Improvement<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8885\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-8885\"><p>The improvement phase begins after six months. In particular, this looks atthe extent to which certain process steps can have more automation built in and how the individual application can be further developed, for example through customer-specific code optimisation. If agreed, a change of contract model is also possible in this phase, from Time  Material to ticket-based billing or a monthly flat rate.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8886\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-8886\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Excel<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8886\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-8886\"><p>In the Excel phase, focus shifts to optimising business processes. Highly reliable and efficient operation is already guaranteed at this point, thanks in no small part to proactive and predictive maintenance routines. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Way to nearshore\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Outsourcing the operation of customised applications should not be rushed, so generally we start on a small scale, based on time  material billing. This gives you insight into how working with us operates in practice  <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Transition\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>After the decision is made to use the AMS, the handover begins. We aim to take on the service completely after eight weeks at the latest. 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In particular, this looks atthe extent to which certain process steps can have more automation built in and how the individual application can be further developed, for example through customer-specific code optimisation. If agreed, a change of contract model is also possible in this phase, from Time  Material to ticket-based billing or a monthly flat rate.  <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Excel\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In the Excel phase, focus shifts to optimising business processes. Highly reliable and efficient operation is already guaranteed at this point, thanks in no small part to proactive and predictive maintenance routines. <\\\/p>\\n\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a79191a default-section-spacing e-flex e-con-boxed e-con e-parent\" data-id=\"a79191a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-53648d3 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"53648d3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4259e56 e-con-full e-flex e-con e-child\" data-id=\"4259e56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a8ff2f elementor-widget elementor-widget-global elementor-global-4940 elementor-global-4346 elementor-widget-heading\" data-id=\"6a8ff2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Do you have further questions?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b0696e elementor-widget elementor-widget-global elementor-global-4944 elementor-global-4343 elementor-widget-heading\" data-id=\"5b0696e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact us!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fffbd99 elementor-widget elementor-widget-global elementor-global-4938 elementor-global-4349 elementor-widget-button\" data-id=\"fffbd99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/staging-mk2234.teamative.com\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">To the contact form<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>AMS for customised software We take on the operational responsibility for your applications Individual, customised software solutions create competitive advantage, with the prerequisite ofhaving robust and trouble-free operation. And this is exactly what our Application Managed Service for customised software provides. At the same time, it takes the pressure off your IT Department, freeing it [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":3487,"menu_order":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"fokus":[86,84],"thema":[100,102,96,94],"ziel":[118,122,116,112,114,106,108],"class_list":["post-3448","service","type-service","status-publish","hentry","fokus-all-digital-en-2","fokus-it-business-excellence-und-service-management-en-2","thema-it-services-en-2","thema-managed-service-en-2","thema-nearshore-outsourcing-en-2","thema-operation-support","ziel-application-support-for-my-applications","ziel-modernise-my-sap","ziel-operate-compliance-compliant-sourcing","ziel-outsourcing-operations","ziel-overcoming-staff-shortages","ziel-reduce-costs","ziel-scaling-teams"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AMS for customised software | teamative<\/title>\n<meta name=\"description\" content=\"Do you need support with the secure operation of customised applications? 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