ServiceNow ITOM

Automation and transparency for modern IT infrastructures

IT operation management reduces costs, especially in hybrid and multi-cloud environments

Our offer

Increase in operational efficiency

Proactive monitoring and automation

Introduction of a proactive monitoring platform for real-time monitoring and automated response to anomalies

Event Management

Introduction of an event management system that aggregates events, prioritizes them, and automatically assigns them to the right teams

Cloud-Management

Introduction of a cloud management system for complete control and transparency of cloud resources and expenditures

Orchestration of IT processes

Automation and orchestration of IT processes to reduce response times and minimize manual errors

Service Mapping

Use of service mapping to automatically detect and map IT services and their dependencies

Discovery

Automated discovery of IT resources, applications, and their relationships to create an accurate, up-to-date, and complete CMDB

Reduce manual tasks

Get a future-proof, scalable platform that grows with your business

Automation of IT processes

AI-supported automation allows routine tasks to be performed independently.

Proactive error detection and correction

Problems can be automatically resolved or escalated, minimizing downtime and maximizing system availability.

Cost reduction

Optimizing the IT infrastructure leads to cost reductions by ensuring that resources are used in a targeted manner.

Scalability and flexibility

Cloud integration and hybrid management enable optimal monitoring and control of both on-premises and cloud environments.

Enhanced security and compliance

Continuous monitoring and automated security checks ensure that security guidelines are adhered to and compliance requirements are met.